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Patient Safety and Quality Healthcare
November / December 2005

TABLE OF CONTENTS

Patient Safety and Quality Healthcare     Features

Culture Improves Safety Reducing Adverse Drug Events
Kathy Haig, RN

One Couple: Same Name, Same DAte, Same Surgery
Kristina A. Krail, RN

Patient Safety Officers
Roles and Responsibilities
Douglas B. Dotan, MA, CQIA

New Roles Improve Bed Utilization
Aman Sabharwal, MD; Roshan K. Rao, MD; Janice K. Gonzalez, RN; Mitchell G. Mason, RN, BSEd

How Safe do Patients Feel?
Robert Wolosin, PhD; Laura Vercler, MS; Jessica Matthews, BS

What If We Just Said, "I'm Sorry?"
Michael S. Woods, MD

Columns

Editor's Notebook
Swiss Cheese Model Applies to Publishing, Too
Susan Carr

AHRQ
Quality Initiatives Put Research into Action
Carolyn M. Clancy, MD

Viewpoint
King Drew Medical Center: Eye of the Storm
Robert A. Beltran, MD, MBA, FACMQ CHCQM

Consumers as Partners
Including Consumers as Reporters to Learning Systems
Susan E. Sheridan, MIM, MBA; Martin J. Hatlie, JD

Technology & Quality
Personalized Medicine: Just for You
Barry P. Chaiken, MD, FHIMSS

Ethics Toolbox
Healthy Advice from the 4th Century BC
Dennis A. Robbins, PhD, MPH

Technology Applications
Informed Consent Enters a New Age
Michael Burke

Self-Service Registration
Leading the Way to Safer, More Effective Care
Raj Toleti

Software Implementation
How Much Pain is Normal? How Can Clinicians Help?
Andrew Needleman

Departments

Calendar

Pulse

Trends

ABQAURP News

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Patient Safety & Quality Healthcare
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