Features Drawing the Line: Effective Management Strategies for Disruptive Behavior Grena Porto, RN, MS, ARM, CPRHM Jana Deen, RN, JD, CPHRM Hospitals Collaborate to Prevent Falls Kathryn Pelczarski Cynthia Wallace

Debriefing for Patient Safety
Scott H. Turner
Walter D. Kurtz

Improving Perioperative Care through IT:
An Automation Imperative
Kermit Randa, MHA, FACHE, CPHMIS
Mitch Work, MPA, FHIMSS

Columns

Editor's Notebook
Participatory Medicine
Susan Carr

AHRQ
What Do Patients Want?
Hospital Compare Asks Their Opinions
Carolyn M. Clancy, MD

Health IT & Quality
Transparency: For All Eyes Only
Barry P. Chaiken, MD, FHIMSS

Health Policy
Pigs, Drugs, and Terrorists
Bryan A. Liang, PhD, MD, JD

Partner in Patient Safety
Success Story Contest Rewards Efforts to Improve Patient Safety

Medication Safety
Leadership Establishes Culture
Lawrence M. Pawola, PhramD, MBA

Departments

Pulse

Trends

Calendar

ABQAURP News

ASQ Healthcare Division News