July/August IFS – The Cultural Cure for Sentinel Events

“In 2015, almost two decades after The Joint Commission made wrong-site surgery the topic of Sentinel Event Alert 6, an Iowa health system had four wrong-site surgeries in under 40 days.

Until we get to a culture where everyone finds it easy to speak up without fear of retaliation, we’re going to continue to have things like wrong-site surgeries or retained foreign bodies.”

Download the newest PSQH Industry Focus Section to learn how adverse events can be a financial matter.