On-Demand: Addressing Workplace Conflict: A Fireside Chat

Program Date/Time: Tuesday, February 28, at 1 p.m. ET / 12 p.m. CT

In this fireside chat, AlGene Caraulia, vice president of Integration and Sustainability for Crisis Prevention Institute, discusses how healthcare organizations can identify, prevent, and de-escalate crises in the workplace.

Learn how to develop skills to recognize and respond to everyday crisis situations with strategies including nonviolent crisis intervention and verbal intervention.