A Hand in Transforming Healthcare Quality

When it comes to healthcare quality, many facilities treat issues as events rather than processes. When a solution is implemented, the problem is treated as if it’s been cured. Unfortunately, unless they receive systematic and attentive treatment, quality problems in healthcare are likely to persist and worsen—just like a chronic condition. The Robust Process Improvement® methodology encourages a different approach to solving healthcare problems, incorporating Lean, Six Sigma and change management principles.