PSQH: The Podcast Episode 102 – How to Stem the Tide of Workplace Violence in Healthcare

On episode 102 of PSQH: The Podcast, Mary Jagim, principal consultant, Centrak, talks about preventing workplace violence in healthcare.

Mary Jagim, MS, RN, CEN, FAEN, is an experienced leader in healthcare consulting with an expertise in real time location systems, emergency nursing, healthcare operations, and public policy.  In 2001, she served as the national president of the Emergency Nurses Association (ENA) and led the development of ENA’s Key Concepts in ED Management Course and Guidelines in Emergency Department Staffing Tool. She was also a member of the Institute of Medicine (IOM) Study on the Future of Emergency Care and the National Quality Forum ED Consensus Standards Committee.

As the Principal Consultant for CenTrak, Jagim works with healthcare organizations to leverage real time technologies coupled with process enhancements to improve the patient experience, patient and staff safety, and workflow efficiency. Having implemented hundreds of real time location system projects in the last 15 years, she is one of the most experienced clinical leaders and implementers in Healthcare RTLS in the world and developed the “Jagim Lean RTLS Model for Healthcare.” She also currently serves as a member of the IoT Community, Healthcare Advisory Board.

Listen to the episode below: