IAHSS Releases Updated Healthcare Use-of-Force Guidelines

Use of force in healthcare environments involves a variety of circumstances, including patient restraint, patient elopement, involuntary commitment, criminal incidents, and other situations, according to IAHSS officials. Naturally, healthcare security officers, whether proprietary, contracted, or law enforcement, are frequently called upon to intervene in these difficult circumstances, IAHSS officials reported.

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Top Hospitals Recognized for Consumer Loyalty, Patient Experience Excellence

NRC Health, a national consumer research corporation, announced the winners of its annual consumer loyalty and patient experience awards this week. Each year, the organization conducts surveys and gathers data on net promoter scores (NPS) to pick the winners of the Consumer Loyalty Awards and the Excellence in Patient Experience Awards (formerly known as the Excellence Awards).

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Health First Sees Success With Hospital at Home Program

Health First is seeing great success with its Hospital at Home program, launched during the pandemic with a waiver from the Centers for Medicare & Medicaid Services, and officials at the Florida-based integrated delivery network say they’ll be using remote care management strategies long after the COVID-19 crisis ends.

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USC Launches New Health Systems Management Engineering Program

This unique program offered by the Daniel J. Epstein Department of Industrial & Systems Engineering at USC Viterbi, aims to move graduates to the forefront of healthcare innovation and create new career paths. Professionals will have the opportunity to re-imagine or re-engineer how healthcare can be delivered more efficiently and learn how better patient outcomes can be achieved.

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TJC Offers New Compendium of Workplace Safety Resources

Much like the TJC’s other websites offering links to resources, the site breaks out the information into federal and TJC compendiums, that in turn offer different levels of work tools on healthcare worker care and safety. For instance, the resource links to TJC’s own workplace violence website, as well as federal healthcare staff-related resources from OSHA, the CDC and NIOSH.

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