Presbyterian Healthcare Services CMO Talks Strategy, Patient Safety, and Workforce

Mitchell leads more than 1,100 physicians and advanced practice clinicians. He also provides clinical oversight for the Albuquerque, New Mexico­—based health system’s medical staff operations at nine hospitals. HealthLeaders recently talked with him about a range of topics, including clinical leadership at PHS, healthcare worker burnout, patient safety at PHS, and workforce shortages.

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Healthcare Leaders Share Thoughts on How Hospitals Can Invest in Workplace Safety

Incidents of workplace violence cost hospitals approximately $2.7 billion in 2016, according to a study from the American Hospital Association. Additionally, 13% of employee sick time is the result of workplace violence, according to the American Nurses Association. Workplace violence-related absenteeism can cost hospitals $53.7 million a year, according to the AHA report.

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Alarm Raised Over Patient Boarding in Emergency Departments

Boarding in emergency departments occurs when there is a shortage of inpatient beds for hospital admissions or there are no beds at external facilities such as psychiatric hospitals. The Joint Commission recommends that emergency department boarding not exceed four hours; however, it has become common to have emergency department boarding for days or weeks, according to ACEP.

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Share Your Innovative Quality Improvement Ideas

Patient Safety & Quality Healthcare is seeking to spotlight the best healthcare quality improvement case studies. By imparting their in-the-trenches experiences and lessons learned, the chosen case studies will shed light on an issue, practice, or principle that affects stakeholders across the modern medical staff landscape.

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