Top Hospitals Recognized for Consumer Loyalty, Patient Experience Excellence
NRC Health, a national consumer research corporation, announced the winners of its annual consumer loyalty and patient experience awards this week. Each year, the organization conducts surveys and gathers data on net promoter scores (NPS) to pick the winners of the Consumer Loyalty Awards and the Excellence in Patient Experience Awards (formerly known as the Excellence Awards).
New Substance Abuse Partnership Aims to Reduce Unnecessary 911 Transports
Bicycle Health, a San Francisco-based provider of virtual opioid addiction treatments, in joining forces with Tele911 to develop a platform that helps first responders direct patients with substance abuse issues to the appropriate resources. The service is designed to replace the standard practice of transporting those patients to the hospital for treatment.
Health First Sees Success With Hospital at Home Program
Health First is seeing great success with its Hospital at Home program, launched during the pandemic with a waiver from the Centers for Medicare & Medicaid Services, and officials at the Florida-based integrated delivery network say they’ll be using remote care management strategies long after the COVID-19 crisis ends.
USC Launches New Health Systems Management Engineering Program
This unique program offered by the Daniel J. Epstein Department of Industrial & Systems Engineering at USC Viterbi, aims to move graduates to the forefront of healthcare innovation and create new career paths. Professionals will have the opportunity to re-imagine or re-engineer how healthcare can be delivered more efficiently and learn how better patient outcomes can be achieved.
TJC Offers New Compendium of Workplace Safety Resources
Much like the TJC’s other websites offering links to resources, the site breaks out the information into federal and TJC compendiums, that in turn offer different levels of work tools on healthcare worker care and safety. For instance, the resource links to TJC’s own workplace violence website, as well as federal healthcare staff-related resources from OSHA, the CDC and NIOSH.
PSQH: The Podcast Episode 59 – Increasing the Adoption of Advance Directives
On episode 59 of PSQH: The Podcast, Michael Cousins, Chief Analytics Officer at Lumeris, talks about efforts to increase the adoption of advance directives.
Even After Infectious Outbreaks, Nursing Home Staffing May Never be Fully Replaced
The study, Staffing Patterns in US Nursing Homes During COVID-19 Outbreaks, noted that significant staffing declines during a severe COVID-19 outbreak continued even as much as 16 weeks after the outbreak’s start. And even though facilities temporarily increased hiring, contract staff, and overtime to boost staffing, these measures did not fully replace lost staff—particularly certified nursing assistants.
Partnership Successful at Weaning Patients Off Ventilators
Ventilator-dependent patients are medically complex and often have multiple morbidities. Providing care for these patients is costly, and they have extended lengths of stay compared to many hospitalized patients. In a partnership with Boca Raton, Florida-based Special Care Unit, Tampa General Hospital operates a Progressive Care Unit to wean patients off ventilators.
Addressing Antimicrobial Resistance Following COVID-19
Before COVID-19, deaths from antimicrobial resistance were headed in the right direction, decreasing by nearly 30% in hospitals between 2012 and 2017. But in 2020, resistant hospital-onset infections and deaths both increased by 15% compared to 2019.
Follow 7 Principles for Disease and Risk Factor Screening in Emergency Departments
There is a tremendous opportunity to conduct screening in emergency departments. Research has shown that about half of U.S. adults over age 35 have not received screening for common health risk factors such as tobacco use and depression. The new journal article, which was published by Annals of Emergency Medicine, identifies seven principles for conducting disease and health risk screening in emergency departments.