Improving Equity of Care Through Understanding Bias

There are many reasons for this disparity in healthcare experiences, but it starts with social determinants of health, says Dr. Soo Rhee, vice president of medical board-certified solutions for Healthgrades and a board-certified physician in endocrinology, diabetes, and metabolism; internal medicine; and obesity medicine.

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OSF Healthcare Tests AI Tool to Schedule Advance Care Planning

A research team at the Illinois health system led by OSF Senior Fellow for Innovation Jonathan Handler, MD, tested an AI model that predicts the likelihood of a patient’s death five to 90 days after admission. That information is then used by care teams to decide when to begin advanced care planning for patients and their families.

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The Exec: Technology in Patient Engagement is a Strategy, Not a Crutch

The chief experience officer’s role was once defined as one of service excellence, and the executive was responsible for ensuring that the healthcare organization was delivering top-notch service, according to standards established by the health system. But with the rise of patient-centered care, that role has shifted radically around to focus on the delivery of care and services that meet the patient’s expectations.

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