A New Option to the Crowded ED: Concierge Care

Concierge care programs designed specifically for urgent and emergency care are finding support from consumers who don’t want to wait several hours in an ED, along with primary care providers who don’t want to send their patients there. The service offers a cash-only alternative to the ED and could pull more patients away from hospitals and health systems.

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How Can Hospitals Turn the Home Into a Healthcare Hub?

A panel discussion at last week’s CES 2024 event in Las Vegas brought to light the challenges facing healthcare organizations who want to use the home for care delivery. For while the technology is in place to deliver care, healthcare executives have to rethink how they collect and use data from the home and interact with consumers.

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Nurses on Strike: How CNOs Can Meet in the Middle

Nurses are frustrated, and the recent union activity is indicative of large, widespread problems in the nursing industry with staffing, work environment, and nurse wellbeing. While it is the CNO’s responsibility to address those issues and to facilitate those conversations, it can be quite difficult.

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Stroke Management with Teleneurology

The number of neurologists already doesn’t cover the demand for their services, and they are also distributed unevenly, creating so-called “neurological deserts” where patients don’t have access to quality neurological care. 

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Addressing Quality in an Ocean of Healthcare Apps

Consumers not only have a dizzying array of choices to make but are often shepherded into unique digital tools based on their interaction with healthcare—and reaching a breaking point where too much choice leads consumers to decision paralysis and the choice to not interact with those tools at all.

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Simple Visuals Enable Improved Vitals Monitoring

Since monitoring vital signs was first digitized in the 1970s, a lot has changed. The population has evolved, people live longer, therapies have vastly increased, and so the amount of information that can be made available about an individual patient has also increased.

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Using Emerging Technologies to Improve Patient Experience

Opportunities present themselves where machine learning, improved integration, and customer self-service options can remove some of the administrative burden on staff so they can focus more of their attention on patient interactions, pulling information from texts, call logs, the EHR, and more, and provide them to staff in an easily digestible format. Are there ways healthcare can leverage AI to improve the patient experience?

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