One-fifth of 14,000 employees from 13 nations surveyed in a poll conducted by Mercer consultants used telehealth for the first time during the COVID-19 pandemic and 72% of them say they intend to keep using it. The 2021 Mercer Health on Demand survey, released this week, also detected a big bump in employee interest in other digital health options, including apps to find providers and virtual reality tools for self-care. 

On episode 36 of PSQH: The Podcast, Pete Reilly of Hub International talks about navigating the risks of telehealth.

The new national survey of 1776 people, conducted by telephone in June and July by the Bipartisan Policy Center and Social Sciences Research Solutions, also found that 80% of respondents had a primary care health issue resolved using telehealth.