Patient Characteristics Play Key Role in Success of Video Telemedicine Visits, Study Says

The new research article, which was published by JAMA Network Open, examines the results of a quality improvement study of more than 130,000 scheduled video visits at an academic health system between March 1 and Dec. 31, 2020. Video visits were considered a success if the service was completed. Video visits were considered a failure if they were converted to a telephone visit.

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Four Lessons Learned From UW Health’s Virtual Care Rollout

As most health systems found out in the early days of the pandemic, scaling up virtual services was both critical and challenging. For UW Health, this process began with the need to rapidly boost the care team’s ability to work from home, providing virtual consultations and attending virtual rounds that would conserve PPE and reduce contact between team members and patients.

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Survey: Workers Embrace Telehealth

One-fifth of 14,000 employees from 13 nations surveyed in a poll conducted by Mercer consultants used telehealth for the first time during the COVID-19 pandemic and 72% of them say they intend to keep using it. The 2021 Mercer Health on Demand survey, released this week, also detected a big bump in employee interest in other digital health options, including apps to find providers and virtual reality tools for self-care. 

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