Improving the Call Center Interaction Experience for Patients
It’s a common thread in modern medicine: patients struggle to get care they need in a timely manner because they can’t reach their physicians. As we look for ways to improve communication between patient and provider, is there room for automation to pave the path between the two?
Improving Care Through Better Interoperability
As healthcare works toward improved patient safety, more secure interoperability, and increased collaboration in an evolving regulatory landscape, there is much on the line to get it right.
Virtual Nursing Will Be Nonnegotiable: Here’s How CNOs Can Prepare
While health systems might have different approaches or be at different stages of implementation, there are several common virtual nursing strategies that CNOs should take into consideration.
There’s A Long Way to Go Before AI Tools Can Prescribe Medication. But How Long?
Under the Healthy Technology Act of 2025, an AI tool or machine learning technologies would be considered a practitioner licensed by law to prescribe medication under two circumstances.
From ViVE to HIMSS, AI Governance Gains Steam
Technology and clinical care have a complicated history, as veterans of the EMR era and “meaningful use” will attest. With those memories to draw from, executives are tentative in fully embracing AI and really want to see what it can do before making a commitment.
PSQH: The Podcast Episode 124 – Patient Expectations for 2025
On episode 124 of PSQH: The Podcast, Hari Prasad, CEO of Yosi Health, talks about patient expectations for 2025.
4 Keys to a Sustainable and Scalable Telehealth Platform
In describing their strategies and challenges, Higginson and Hunter outlined four considerations that every healthcare leader should address when developing a business plan for virtual care that is both sustainable and scalable.
Study Finds Device Improves IV Safety and Injury Prevention
A recent study in a UK hospital found that a proprietary patient safety monitoring system, created by U.S.-based ivWatch, drastically reduced IV injuries, improved patient safety rates, and lowered costs to treat patients.
4 Observations from ViVE 2025 (So Far)
The message is clear. AI is affecting the industry at all levels, and health systems and hospitals need to have an enterprise-wide strategy in place to make sure they’re doing all they can to make that transition easier.
Developing the Mobile Medical Vehicle of the Future
Mass General Brigham and the Huntsman Cancer Institute at the University of Utah are taking part in a federally funded project to create a mobile medical vehicle designed to deliver hospital-level care in rural communities across the country.