Using Text Messaging to Improve Patient-Reported Outcomes

Patient-reported outcomes have taken on increased importance as providers seek greater insights into the real-life impact of their treatments and services. When successful, these efforts can decrease the need for additional, expensive, and avoidable treatments and services.

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Will This Summer Be Telehealth’s Last Stand?

But the six-month extension isn’t making things any easier for healthcare execs looking to plot long-term strategies. And while supporters are taking heart in the fact that Congress has consistently kept these programs in view, they also know that the cycle of kicking the can down the road has to end.

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Addressing Burnout Through Education and Technology

Burnout took center stage during the pandemic as medical professionals began leaving the industry, but it remains a multifaceted crisis in 2025. What can organizations do to optimize their workflows, streamline front-office processes, and enhance the quality of care?

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AI Is Saving Lives in Stroke Treatment

Healthcare access and treatment issues in rural and remote areas can mean the difference between life and death for people suffering a stroke. That’s why a consortium of healthcare providers in Alaska is investing in AI to improve the diagnosis and treatment of strokes, which kill about 140,000 people a year.

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PSQH Quick Poll 2025: Taking the Pulse of Patient Safety

As part of PSQH’s celebration of Patient Safety Awareness Week, we decided to reach out to our readers with a few questions to find out the state of patient safety efforts in 2025. This PSQH Quick Poll is presented in partnership with IAC, Inovalon, and Origami Risk.

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Improving the Call Center Interaction Experience for Patients

It’s a common thread in modern medicine: patients struggle to get care they need in a timely manner because they can’t reach their physicians. As we look for ways to improve communication between patient and provider, is there room for automation to pave the path between the two?

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