Reduced Healthcare Competition Linked to Lower Patient Satisfaction
The researchers examined 29 quality measures in the Hospital Compare database at the Centers for Medicare & Medicaid Services from 2008 to 2015.
PSQH Innovation Awards Winner: Thibodaux Regional Medical Center Transforms Orthopedic Care Processes
In this article, we highlight the submissions selected as the winners of the PSQH Innovation Awards, including the top innovator, Thibodaux (Louisiana) Regional Medical Center.
Hospital-Owned Drug Company Aims for Transparent, Flat Pricing for Critical Generic Drugs
As healthcare organizations struggle to reduce costs and increasingly seek to include price considerations among the value they provide to patients, seven healthcare organizations representing more than 500 U.S. hospitals, together with three major philanthropies that have each committed $10 million to the organization, have developed what they see as a solution to the instability and unpredictability of costs for lifesaving medications.
Fluoroscopy-Associated Skin Reactions: Lessons From the VHA Root Cause Analysis Database
These complex procedures, while beneficial to the patient, are often lengthy and can lead to prolonged fluoroscopic cumulative exposures even when efforts are made to protect the patient from radiation. Affected patients can develop skin reactions ranging from mild erythema to extensive soft tissue injury necessitating major plastic surgery.
How Hospitals are Using Smartphones to Raise HCAHPS Scores
One survey of nurse managers and IT decision-makers found that, within the next four years, 97% of nurses will use mobile devices at the bedside. Most people recognize the importance of fast, efficient communication in improving patient care and safety.
4 Ways to Improve Your Hospital Quality and Safety Rankings
For one hospital in particular, a poor Leapfrog Hospital Safety Grade rating in 2014 became a launching pad for improved quality and safety.
Shorter Hospital Stays Don’t Increase Pediatric Readmissions
For adults, length of stay has become a key metric for hospital readmissions, with concerns about the quality of discharge care such as patients discharged before they are ready to leave the hospital.
Financial Penalties in Hospital Readmissions Linked to Higher Mortality
In an article published in JAMA, researchers at Beth Israel Deaconess Medical Center examined the unintended consequences of the Hospital Readmissions Reduction Program, a component of the Affordable Care Act that began in 2012.
Patient Experience Five Times as Likely as Marketing to Drive Consumer Loyalty
Patient experience is five times more likely to influence brand loyalty than conventional marketing tools such as billboards, or television, print, or radio ads, the report says. More than 1,000 adults were surveyed for the report.
Using Patient Engagement to Reduce Diagnostic Errors
The research features an examination of 184 narratives from patients or family members about diagnostic errors collected in a new database maintained by the Empowered Patient Coalition.