The recent study, which was published in the journal Academic Emergency Medicine, examined freestanding emergency department data collected in Arizona, Florida, North Carolina, and Texas from January 2013 to December 2017. The researchers focused on total spending on emergency care, out‐of‐pocket spending, utilization, and price per visit.

This year, West Des Moines, Iowa–based UnityPoint Health’s UnityPoint Clinic division achieved a top 10% ranking from Press Ganey Associates, a national leader in patient satisfaction surveys.

The NICHE program at NYU Rory Meyers College of Nursing is a nurse-led education and consultation program designed to help healthcare organizations improve the quality of care for older adults.

Six hospitals and health systems are among the 25 participants who were selected from a field of more than 300 submissions. The ultimate goal is to harness AI solutions to predict health outcomes for healthcare providers and clinicians, as well as potential use in CMS Innovation Center innovative payment and service delivery models.

Leapfrog has been collecting patient safety and quality data about hospital inpatient facilities for years. With more than 60% of surgical procedures now possible to perform at ASCs and HOPDs, the Washington, DC-based watchdog organization decided to expand collection of data to these same-day surgery settings.

Called “Taking Action Against Clinician Burnout: A Systems Approach to Professional Well-Being,” the report was prepared by the Committee on Systems Approaches to Improve Patient Care by Supporting Clinician Well-Being.

In 2018, the team set out to achieve zero Stage 3 and Stage 4 pressure injuries developed by patients after a hospital admission. Through education, risk assessment, and other prevention protocols, the goal was met in quarter three of 2018. In recognition of its work, the team received the 3M Award for Excellence in Skin Safety in June 2019.

Any professional who is currently involved in patient safety or quality improvement is welcome to submit a case study application. The 2020 PSQH Contest Committee, in conjunction with the PSQH administrative team, will select one case study to highlight in an upcoming issue of PSQH.

Available to Joint Commission surveyors and accredited ASCs, the reports are designed to help spur conversations about data, performance measures, and quality improvement in the survey process.