PSQH: The Podcast Episode 32 – How to Transform the Patient-Physician Journey
On episode 32 of PSQH: The Podcast, Dr. Barry Chaiken, clinical lead for Tableau, talks about how information technology can help solve healthcare’s biggest problems.
Making Smart IV Pumps Smarter: Steps to Increase IV Infusion Safety
Despite their ubiquity, smart pumps continue to exhibit design flaws that contribute to patient safety risks. Commonly reported problems with smart pumps include software bugs and errors, human factors (e.g., errors related to user interface issues), broken components, battery failure, alarm failure, and over- or under-infusion.
Wrong Patient Identification Has Severe Consequences for Hospitals and Patients
Wrong patient identification, for a number of reasons, still exists to this day. It affects the U.S. healthcare system the most as hospitals have no effective standardized patient identifier shared by all facilities. While different caregivers have used various strategies to implement an effective patient identifier, it’s been around two decades since the ban on funding a national patient identifier system has been in place.
Apologies Restore Trust When Physicians Make Errors, Erode Patient Experience
Trust is an essential component in the relationship between physicians and patients. When a medical error occurs or a physician creates a negative patient experience such as being significantly late for an appointment, an apology can repair damage to the trust in a relationship.
Patient Experience Key Element in Safety and Quality Improvement Initiatives
Patient experience is a valuable element of addressing patient safety incidents and conducting quality improvement initiatives. After decades of operating with provider-centric care, healthcare organizations are becoming increasingly patient-centric. Evaluating and improving patient experience is a core component of patient-centric care.
Democratizing Healthcare: The Wait Is Over
A growing number of communities have proven that data democratization improves health structures and overcomes barriers to help communities of color respond to the health challenges of COVID-19. The inconsistencies at state level have demonstrated how the pandemic has disproportionately impacted people of color. The spread of the pandemic has been a shared concern for all of the American public as the mortality rate for Black Americans is 2.3 times as high as white Americans.
The Right ID: How Patient Matching Can Support Better Care
Like many health systems developed through mergers and acquisitions, M Health Fairview sported consistent branding across what had previously been the Fairview Health and HealthEast Care systems, but it had a disparate array of back-end medical record systems behind the scenes.
Addressing Inequity
For Maria Hernandez, president and CEO of Impact4Health, an organization that provides training and support for health systems around health equity, physicians may face a unique challenge in addressing the biases that can lead to this uneven treatment.
The Surgicalist Approach: Breathing New Life Into an Ailing Trauma or Acute Care Surgical Program
Many of today’s difficulties stem from the rapidly changing face of healthcare. In part, they result from the remixing and rebalancing of surgical subspecialties. The once omnipresent general surgeon with a broad skill set and diverse patient experience is all but extinct. Additionally, true trauma surgeons are hard to find. Compounding the problem, modern surgeons are seeking a better work-life balance and shunning the added income of on-call hospital shifts in favor of a more predictable and manageable schedule.
Critical Care Nurses’ Mental, Physical Health Connected to Preventable Medical Errors
Nearly two-thirds (60.9%) of the CCNs reported having made medical errors in the past five years, according to the study. Occurrence of medical errors was significantly higher among nurses in worse health than those in the better health categories. For example, 67% of the nurses with higher stress scores versus 56.5% of the nurses with no or little stress reported having made medical errors in the past five years.