Nurse Uses Skills Negotiating for Planes to Procure Hospital Supplies
Judy Webb-Hapgood did not set out to work in supply chain. This nurse’s winding and complicated career path ultimately led her to be named system vice president of supply chain and support services at University of Wisconsin Health System in September 2021.
Share Your Innovative Quality Improvement Ideas
Patient Safety & Quality Healthcare is seeking to spotlight the best healthcare quality improvement case studies. By imparting their in-the-trenches experiences and lessons learned, the chosen case studies will shed light on an issue, practice, or principle that affects stakeholders across the modern medical staff landscape.
Monitoring TAVR Patients for Improved Outcomes
For patients with severe symptomatic aortic stenosis, a transcatheter aortic valve replacement (TAVR) procedure is often performed as a minimally invasive alternative to open-heart surgery. This helps shorten a patient’s hospital stay and increases their chances of being discharged home. As TAVR procedures become more common, hospitals are now leveraging cardiac monitoring devices to monitor for significant arrhythmias post-discharge.
To Reduce Risk in Value-Based Care, Focus on Care Quality
The key tenet of value-based care is that provider reimbursement is directly connected to care quality. Value-based arrangements stand in sharp contrast to how providers are compensated under fee-for-service models, which reward more revenues for more tests and procedures.
Advice From Afar: How Remote Access Enables Medical Device Representatives to Work With Clinicians
Today, medical device reps are stretched thin, with facilities in need of them more than they can be physically available. And before the pandemic, physical availability had been a requirement. Reps would travel so they could be in the room during a procedure, and often they covered territories that were hours apart.
How to Manage Medical Device Supply Chain Challenges
Medical devices include a range of equipment from monitors, to IV pumps, to million-dollar magnetic resonance imaging machines. Hospitals not only need to acquire medical devices but also need to keep track of them and maintain them in good working condition.
Call Center Burnout: How AI Can Help Provider Support
While many of the headlines during the pandemic have focused on clinical staff burnout, studies have found that nonclinical staff, especially those who deal directly with patients, are falling prey to the same burnout.
Social Determinants of Health Measures, Baked into the EHR, Are Improving Patient Care
A Florida health system is putting social determinants of health (SDOH) right into the electronic health record problem list, where doctors can see and act on them. Spearheading this initiative is Jennifer Goldman, DO, chief of Memorial Primary Care at the six-hospital Memorial Healthcare System, based in Hollywood, Florida. In this interview with HealthLeaders, Goldman explains how SDOH is embedded in the EHR and used to improve outcomes.
Chief Nurse: How to Reduce Serious Safety Events
Ward, who has more than 30 years of experience in healthcare administration and has served in senior nursing roles in organizations across the country, spoke with HealthLeaders about what has worked in reducing serious safety events.
Revisiting Staff Respite Spaces
Offering staff and care providers a respite space where they can take a break from the demands of their role is a small gesture that greatly increases their satisfaction at work and directly affects the care they give to patients. The ability to rest and recharge promotes safer, more efficient operations, resulting in better outcomes and fewer medical errors.