What Patients Really Want to Hear (and See)

Communication is the cornerstone of good healthcare. Despite all the external challenges we face with the system in which we work, those few minutes we spend with patients and their families are precious — and are what we will be remembered for.

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Improving Transgender Patient Care

The single most important thing a physician can do in caring for transgender patients, is to advise them where to find counselors who can provide appropriate gender dysphoria therapy. Why? The transgender population is at nine times the risk for attempted suicide as the general population. 

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Tackling Patients’ Social Problems Can Cut Health Costs

Donning a protective gown, rubber gloves and a face mask, Dayna Gurley looks like she’s heading into surgery. But Gurley is a medical social worker charged with figuring out why her client, a man who uses more health care services than almost anyone else in Houston, has been in three different hospitals in the last month.

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Q & A: The Benefits of Patient Engagement

Patient engagement is the missing variable that we haven’t sufficiently studied or acted upon. If you think about how much time we emphasize on chronic disease for example, where it’s responsible for about 40% of the deaths in the U.S. and maybe 70%-80% of the costs.

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