20 Keys to Better Digital Patient Involvement in Healthcare
Addressing digital requirements and improving the delivery of healthcare requires health organizations to develop a set of tools and contact instruments to accompany the patient on their health and well-being journey. The following 20 keys are essential to meaningful access, understanding, and use of digital health resources, and to promoting active and empowered participation among patients to help them take control of their health decisions.
Top Hospitals Recognized for Consumer Loyalty, Patient Experience Excellence
NRC Health, a national consumer research corporation, announced the winners of its annual consumer loyalty and patient experience awards this week. Each year, the organization conducts surveys and gathers data on net promoter scores (NPS) to pick the winners of the Consumer Loyalty Awards and the Excellence in Patient Experience Awards (formerly known as the Excellence Awards).