2023 Patient Experience Survey Finds Disenchantment with Healthcare System
The survey was conducted by The Harris Poll on behalf of the American Academy of Physician Associates (AAPA). The survey, which features data collected from more than 2,500 adults, was conducted from Feb. 23 to March 9.
Patient Safety Concerns? Take a Look at Intake
A poor patient intake process can have negative consequences for both patients and healthcare providers, including reduced quality of care, increased healthcare costs, patient safety concerns, and reduced patient satisfaction. Further, gathering insufficient information at the time of intake may fail to support a comprehensive care plan, leading to inadequate preparation for care and increased length of stay.
Preparing for the Shift to Care in the Home
Integrated Home Care Services recently released a report finding growing recognition of and interest in healthcare at home. Roughly 80% of respondents stated that they believe this increase in home care utilization is here to stay. But that confidence doesn’t carry over to preparation and performance.
PSQH: The Podcast Episode 76 – The Evolution of Telehealth Services
On episode 76 of PSQH: The Podcast, Gary Hamilton, CEO of InteliChart, talks about the evolution of telehealth services.
Enhancing and Optimizing the Patient’s Experience and Satisfaction Through Virtual Healthcare
When the COVID-19 pandemic ensued, additional stress across the healthcare system exacerbated existing challenges and presented new ones, some of which are still being felt today like staffing shortages, health inequalities, and delayed treatments. These challenges have now intersected with heightened patient expectations regarding their healthcare journey.
After the Pandemic, In-Person Visits Preferred Over Telehealth Visits, Study Finds
The new research article, which was published today by Health Affairs, features survey data collected from 337 primary care physicians and 1,417 patients. The physician survey was conducted from Feb. 12 to May 24, 2021. The patient survey was conducted from April 30 to May 11, 2021.
Patient Want to Receive Medical Test Results Immediately Online, Study Finds
The new research article, which was published by JAMA Network Open, features survey data collected from more than 8,000 adult patients and care partners who had gotten test results through an online patient portal from April 5, 2021, to April 4, 2022.
Press Ganey CMO Envisions ‘Healthcare’s Path Forward’
Healthcare organizations faced several challenges going into the pandemic, including the rise of consumerism and adoption of value-based payment models. The pandemic introduced new challenges such as widespread workforce shortages and severe financial problems.
How to Use Data Analytics to Achieve Compassionate Care
For Robert Paeglow, MD, founder, president, and medical director of Koikonia Primary Care in Albany, New York, compassionate analytics involves using patient information to build a complete healthcare model, identifying and addressing gaps in care. That’s especially important to underserved populations such as dual-eligible patients, who might be getting a fraction of the care they need because they only visit a doctor for an immediate health concern.
Overcoming Social Determinants of Health to Improve Medication Adherence
The healthcare industry still has a medication adherence problem. It’s come up time and time again in recent years, but progress is slow, particularly among patients living in pharmacy deserts or facing other geographic or socioeconomic challenges. Meanwhile, avoidable medical costs due to nonadherence make up 20% of healthcare spending in the U.S. How can technology address these gaps?