A New Option to the Crowded ED: Concierge Care
Concierge care programs designed specifically for urgent and emergency care are finding support from consumers who don’t want to wait several hours in an ED, along with primary care providers who don’t want to send their patients there. The service offers a cash-only alternative to the ED and could pull more patients away from hospitals and health systems.
Mass General Brigham Expands Its Hospital at Home Program
Health system officials have announced that Newton-Wellesley Hospital, Salem Hospital, and Brigham and Women’s Faulkner Hospital will join the Home Hospital program, which was launched by both Massachusetts General Hospital and Brigham and Women’s Hospital in 2016 and consolidated in 2020 when the two hospitals merged.
PSQH: The Podcast Episode 87 – The Evolution of the Patient Experience
On episode 87 of PSQH: The Podcast, Hari Prasad, CEO and co-founder of Yosi Health, talks about the evolution of the patient experience.
Post-Acute Care Shortage: WellSky Report Looks at the Impact on Hospitals and Patients
Hospitals are finding it harder to place patients in home care and nursing homes. Referrals to skilled nursing facilities (SNF) and home health agencies (HHA) have increased 10% and 11%, respectively. At the same time, rejection rates to HHAs have skyrocketed 40%.
How Medical Device Software Improves the Quality of Life for Oncology Patients
In addition to making medical devices more effective, applications that impact patients’ health can now qualify as medical devices. Such software as a medical device (SaMD) is certified within the same standards as physical gadgets to be safe and effective for patients.
The Exec: Technology in Patient Engagement is a Strategy, Not a Crutch
The chief experience officer’s role was once defined as one of service excellence, and the executive was responsible for ensuring that the healthcare organization was delivering top-notch service, according to standards established by the health system. But with the rise of patient-centered care, that role has shifted radically around to focus on the delivery of care and services that meet the patient’s expectations.
Study: Race Key Factor in Unfair Treatment of Parents and Children in Healthcare Settings
The new study, which was conducted by the Urban Institute, is based on data collected from parents with children under the age of 19. The data was drawn from the June 2022 Urban Institute Health Reform Monitoring Survey. That survey had a sample size of 9,494 adults.
Treatment at Home Improves Patient and Staff Satisfaction
The results have shown an increase in patient safety as well as improved, more sustainable staff experiences during a time of staffing shortages and retention challenges across the industry.
Using AI to Improve Interactions Between Physicians and Patients
Since enabling physicians to use the technology, Cooper reports that 85% of patients found their physician more personable and conversational. Clinicians using DAX have seen a 70% reduction in feelings of burnout and fatigue, as well as up to 50% time saved per patient per clinical note.
ONC: Hospitals Need to Put SDOH Data to Use
More than 80% of hospitals recently surveyed by the American Hospital Association are collecting data on social determinants of health (SDOH), many through their EHR platform and health information exchanges. Yet only half of those hospitals are collecting data regularly.