Using AI to Improve Interactions Between Physicians and Patients

Since enabling physicians to use the technology, Cooper reports that 85% of patients found their physician more personable and conversational. Clinicians using DAX have seen a 70% reduction in feelings of burnout and fatigue, as well as up to 50% time saved per patient per clinical note.

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ONC: Hospitals Need to Put SDOH Data to Use

More than 80% of hospitals recently surveyed by the American Hospital Association are collecting data on social determinants of health (SDOH), many through their EHR platform and health information exchanges. Yet only half of those hospitals are collecting data regularly.

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New Technologies, Ideas Push the Hospital at Home Concept Forward

Hundreds of hospitals across the country have launched an acute care at home program, focused on treating patients at home versus in a hospital bed. Many of those hospitals are following the Acute Hospital Care at Home model developed by the Centers for Medicare & Medicaid Services (CMS), which sets strict guidelines for in-person care to qualify for Medicare reimbursement.

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The Exec: Cultural Transformation Key Element of Improving CMS Stars Ranking

To improve the hospital’s CMS stars ranking, NewYork-Presbyterian Queens set a clear vision and the goal of wanting to be a regional center of excellence, says Chief Medical Officer Amir Jaffer, MD, MBA. Jaffer has been CMO of NewYork-Presbyterian Queens since January 2017. He previously served as associate CMO of Rush University Medical Center in Chicago.

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Improving Patient Outcomes With Purposefully Designed Patient Engagement Systems

Patients want personalized experiences that address their needs, evaluate their circumstances, and provide better outcomes. As experiences become more customizable in other industries, patients want the same customizability throughout healthcare. Digital transformation is making it possible to support both the patient and clinician experience with an equitable approach.

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Patient Safety Concerns? Take a Look at Intake

A poor patient intake process can have negative consequences for both patients and healthcare providers, including reduced quality of care, increased healthcare costs, patient safety concerns, and reduced patient satisfaction. Further, gathering insufficient information at the time of intake may fail to support a comprehensive care plan, leading to inadequate preparation for care and increased length of stay.

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