How To Ensure that Medical Teams Can Access Interpreters in Rare Languages
Failing to provide interpreters to patients who speak rare or indigenous languages can worsen health disparities, particularly for populations such as refugees and asylum-seekers. This only compounds the barriers many already face when accessing healthcare.
The Exec: Inova Health System Launches Ambitious Patient Care Initiative
Inova Health System has launched an ambitious initiative to transform how patients connect with the organization as well as establish care pathways for clinical conditions, according to John Moynihan, MD, president and chief of clinical enterprise at the health system.
Are Hospital at Home Programs Forgetting About the Patient?
Fueled by the promise of remote patient monitoring and the acute care at home (or Hospital at Home) strategy, healthcare leaders see the home as a better place than the hospital room for many patients to recover from treatment.
PSQH: The Podcast Episode 113 – Addressing Workforce Hurdles and Improving Patient Care
On episode 113 of PSQH: The Podcast, Michael Charlton, CEO of AtlantiCare, and Helene Burns, Chief Nurse Executive at AtlantiCare, talk about how addressing workforce hurdles can improve patient care.
Mobile: Healthcare’s New Access-to-Care Differentiator
The opportunity to improve access to care via mobile is significant but only if consumer experiences meet expectations and drive adoption and reuse.
Leveraging Call Centers for Better Patient Care
Organizations can take advantage of patient/member interactions to drive better results by taking care of important but routine additional interactions, notes Patty Hayward, GM of healthcare and life sciences with Talkdesk.
How Clinicians Can Avoid ‘Medspeak’ When Communicating with Patients
“Medspeak” is characterized as medical terminology used by clinicians that leads to communication gaps with patients. Medspeak gets in the way of effective shared decision-making for clinicians and patients.
MetroHealth Achieves Interoperability Between Visitor Management and EMR Platforms for Secure, Real-Time Patient Visitor Monitoring
From the early planning stages of construction, MetroHealth leaders placed a high priority on the safety and security of their patients, visitors, and staff. Implementing a visitor management system was one way to enable this requirement.
Patients Are Finding Errors in Their Medical Records, and Want AI to Fix Them
The survey of more than 1,000 consumers, conducted by Propeller Insights for healthcare tech company Carta Healthcare earlier this month, finds an American public intrigued by the potential of AI, but also wary of its effects. For while 60% feel that the technology can improve the accuracy of medical records, more than half have concerns about security and more than 40% worry about accuracy.
How to Design an SDOH Tool That Clinicians Will Actually Use
Researchers at The Mayo Clinic in Arizona are developing an AI tool within the EHR that will help clinicians identify and address social determinants of health—including when their own actions contribute to clinical bias.