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Patient Safety

ARQH: What Is Your Organization’s Patient Safety Culture?

April 6, 2011 ‐ Brooke Schmidt

ARQH

What Is Your Organization’s Patient Safety Culture?

By Carolyn M. Clancy, MD

Ask any frontline clinician or healthcare support staff if they can identify the components that make up a “culture of patient safety,” and you might get a vague answer in response. But ask those same health providers if they feel they can speak up to report patient safety concerns without fearing retribution, and you’re likely to get very specific responses.

Patient Safety

Editor’s Notebook: New Resources for Patient Engagement

April 5, 2011 ‐ Brooke Schmidt

Editor’s Notebook

New Resources for Patient Engagement

By Susan Carr

It’s easy enough to say that patient engagement—the process of including patients as respected and equal partners by removing barriers to information and participation—is important.

Patient Safety

Doctors Talk Openly about Medical Errors in When Healthcare Hurts

April 4, 2011 ‐ Brooke Schmidt

April 4, 2011—Any doctor can make a mistake, get a complaint or be involved in an incident. Several impressive, personal stories are now collected in the book When Healthcare Hurts. Doctors share their darkest hours.

Patient Safety

Health Language Signs Agreement with Blue Cross and Blue Shield Association

March 31, 2011 ‐ Brooke Schmidt

Denver, March 31, 2011—Health Language, Inc. (HLI), the global leader in medical and administrative terminology management, announced that the Chicago-based Blue Cross and Blue Shield Association (BCBSA) has selected HLI as a preferred vendor to help Blue Cross and Blue Shield companies transition smoothly and efficiently from ICD-9 to ICD-10 by the Oct. 1, 2013, deadline mandated by the Centers for Medicare and Medicaid Services (CMS).

Patient Safety

ProCare Research Launches PRISM Patient Management System at American Academy of Pain Medicine Annual Meeting

March 30, 2011 ‐ Brooke Schmidt

Grand Rapids, Michigan, March 30, 2011—ProCare Research, LLC, a physician-led medical research organization focused on value-based approaches to healthcare with an emphasis on the relationship between quality and cost, is set to unveiled its PRISM Patient Management System at the American Academy of Pain Medicine (AAPM) 2011 Annual Meeting, March 24-27 in National Harbor, Maryland.

Patient Safety

Sermo, Inc. Enters Strategic Partnership to Transform How Physicians Coordinate Care for Their Patients

March 22, 2011 ‐ Brooke Schmidt

Cambridge, Massachusetts, March 22, 2011—Sermo, Inc., the world’s largest on-line physician community, announced that it has entered into a strategic partnership with Janssen Global Services, LLC to develop and deliver new mobile and web services that allow physicians to move their patients more easily and efficiently through the healthcare system.

Environment and Facilities

Patients 46% Less Likely to Experience Patient Safety Incident at Top-Rated Hospitals, Study Finds

March 9, 2011 ‐ Brooke Schmidt

Denver, March 9, 2011—A study released by HealthGrades found that patients have a 46% lower risk of experiencing a patient safety incident at a top-rated hospital compared to a poorly rated hospital.

Patient Safety

Patient Satisfaction Scores Drop During Winter Months

February 28, 2011 ‐ Brooke Schmidt

South Bend, Indiana, February 28, 2011—The “winter blues” affect many people, and hospital patients are not immune. A recent study by Press Ganey found that patient satisfaction scores for hospitals are considerably lower during the winter months and that a significant factor for the decline in patient satisfaction is the “winter blues.”

Patient Safety

AHA-NPSF Patient Safety Leadership Fellowship

February 23, 2011 ‐ Patton McGinley

Apply now for 2011–2012.

Now entering its 10th year, the AHA-NPSF Patient Safety Leadership Fellowship is a year-long transformative learning experience for clinical and administrative leaders dedicated to improving quality and patient safety.

Patient Safety

Safety Culture Oregon Hospitals Use Survey Results to Drive Change

February 12, 2011 ‐ Brooke Schmidt

Safety Culture

Oregon Hospitals Use Survey Results to Drive Change

By Ruth Medak, MD, FACP

Medical error rates at hospitals are under scrutiny as never before, both from within and outside the healthcare profession. In response, many hospitals have begun transforming their internal cultures to align medical practice more closely with safety goals.