Strengthen Your Resolve: No Unlabeled Containers Anywhere, Ever!

Just when you think you’ve made significant headway with a persistent unsafe practice, an error creeps up, and disappointment sets in. The error serves to remind you just how vulnerable patients are to human error, and to expose the fact that strategies you may have thought were in place to prevent the error are either ineffective or not implemented in all areas of the organization.

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Update Clinical Communication Strategy, Not Just the BYOD Policy

Step into most healthcare facilities and you will notice that while community physicians are openly using their smartphones, employed clinicians are carrying voice-only phones, multiple pagers, or wearable voice-activated two-way communication devices provided by their employers. Hospitals report that 67% of nurses use their personal smartphones for clinical communications, while 89% of hospitals say they do not allow nurses to use them during their work shift (Spyglass Consulting Group, 2014).

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Is Incivility an Underlying Threat to Safety in Obstetrics?

Disruptive behavior? Perhaps these examples do not meet everyone’s threshold. However, few would deny that incivility characterizes these real anecdotal interactions, which occurred in labor and delivery. In 2007, a study of disruptive behavior in labor and delivery units on the West Coast of the United States found that 61% of nurse managers felt that disruptive behavior was currently occurring on their unit (Veltman, 2007).

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