Noted Patient Advocate Joins National Patient Safety Foundation Think Tank

The National Patient Safety Foundation’s Lucian Leape Institute welcomed Sue Sheridan, MBA, MIM, DHL, as a member at the beginning of September.   Ms. Sheridan, director of patient engagement for the Patient-Centered Outcomes Research Institute (PCORI), is widely known in the patient safety field as an advocate and leading voice for patient engagement in health … Continued

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Patient Identification Deficiencies Plague Quality of Care

Before receiving care at a medical facility – before even seeing a doctor or a nurse – every patient has to go through the simple registration process.
But that seemingly simple process is rife with complications that can linger throughout every step of a patient’s stay, creating the potential for inefficient care, unnecessary tests, and serious medical errors.

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Study: Readmissions Sometimes Improve Patient Health

Are readmissions always bad? A new study by John Hopkins Medicine published in The Journal of Hospital Medicine says the answer is not as clear cut as once believed. Researchers looked at three years and 4,500 acute-care facilities worth of readmission and mortality data, finding that hospitals with high readmission rates tended to have lower mortality rates as well.

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How A Robust Never Events Policy Can Alter Your Facility’s Culture

Think fast: Does your hospital have a “never events” policy? Does it include apologizing to the patients that were harmed and waiving their costs? Does it include a risk assessment?

If you answered “no” to any of those questions, you are one of the 20% of hospitals across the country that don’t have an adequate never events policy.

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