Improving the Call Center Interaction Experience for Patients
It’s a common thread in modern medicine: patients struggle to get care they need in a timely manner because they can’t reach their physicians. As we look for ways to improve communication between patient and provider, is there room for automation to pave the path between the two?
PSQH: The Podcast Episode 124 – Patient Expectations for 2025
On episode 124 of PSQH: The Podcast, Hari Prasad, CEO of Yosi Health, talks about patient expectations for 2025.
Preventing the Spread of Infection Through Pest Control
Understanding the common pests that affect healthcare facilities, how they enter, and the best strategies and techniques for prevention and mitigation is a critical component of protecting patient safety and wellbeing.
Study Finds Device Improves IV Safety and Injury Prevention
A recent study in a UK hospital found that a proprietary patient safety monitoring system, created by U.S.-based ivWatch, drastically reduced IV injuries, improved patient safety rates, and lowered costs to treat patients.
PSQH: The Podcast Episode 123 – Healthcare Trends to Watch in 2025
On episode 123 of PSQH: The Podcast, Pete Reilly, practice leader and chief sales manager of Hub International’s North American healthcare practice, talks about healthcare trends for 2025.
Implement RTLS in 2025 to Improve the Human Experience in Healthcare
By strategically implementing an advanced Real-Time Location System (RTLS) platform with real-time visibility on staff display boards, healthcare decision-makers can eliminate the manual, non-clinical tasks and enhance capabilities like staff locating for duress, asset management, infant protection, and more.
Can Telemedicine Solve the Rural Healthcare Crisis?
The Salt Lake City-based health system, which has a footprint in several rural states, is joining forces with Microsoft, Epic, Gates Ventures and West Health to develop a hub-and-spoke telemedicine platform aimed at connecting small critical-access and large hospitals in a network that facilitates virtual care and reduces transfers and travel.
PSQH: The Podcast Episode 122 – The Growing Role of Advanced Practice Clinicians
On episode 122 of PSQH: The Podcast, Laura Kline, Senior VP of Business Development, TDC Group, talks about how advanced practice clinicians are taking on bigger roles in primary care delivery.
Sepsis Bundle Helps Improve Patient Outcomes Across Hospital System
To improve how their organization treats and reacts to sepsis, Sentara’s Clinical Performance Review Team developed a systemwide push to implement the Surviving Sepsis Campaign’s intervention bundle.
Report: CDC Ordered to Stop Working With WHO
U.S. public health officials have been ordered to stop working with the World Health Organization (WHO) immediately, according to the Associated Press.