Using Emerging Technologies to Improve Patient Experience
Opportunities present themselves where machine learning, improved integration, and customer self-service options can remove some of the administrative burden on staff so they can focus more of their attention on patient interactions, pulling information from texts, call logs, the EHR, and more, and provide them to staff in an easily digestible format. Are there ways healthcare can leverage AI to improve the patient experience?
PSQH: The Podcast Episode 96 – Making the Most of SDoH Data
On episode 96 of PSQH: The Podcast, Kenneth Young, president and CEO of Medecision, talks about the importance of Social Determinants of Health data.
Amazon Takes on Health Systems with New Care Management Program
Health Condition Programs, which was unveiled on January 8 during the JP Morgan Conference, gives the online retail giant a significant platform in the healthcare space—and another reason for healthcare executives to fret about competition from disruptors. The service gives consumers a virtual link to a personalized care team to help manage their health.
Can AI Help Monitor Chemotherapy Side Effects?
The program works by creating a risk score for non-leukemia chemotherapy patients over 18 years old. As the program learns, it’s able to predict how likely it is that a patient who is experiencing symptoms will be hospitalized within 30 days after their chemotherapy treatment.
What Healthcare Leaders are Saying About Patient Experience
The need to focus on patient experience never went away. It became a lower priority during the pandemic, when healthcare providers had to address more pressing concerns such as addressing patient surges.
IHI Forum Kicks Off With Focus on AI, Decarbonization, and Equity
More than 3,000 attendees have gathered in Orlando this week for the IHI Forum, which officials say will mainly focus on three themes: the use of AI in healthcare, reducing healthcare’s carbon footprint, and improving health equity.
Patient Experience is Crucial to the Success of Hospital at Home
The crucial piece of the puzzle that could make this program sustainable is data that proves patients are healing better and faster at home than in the hospital.
Using RTLS Tech to Improve Workflows, Patient Care
At Aurora Health Care, a Milwaukee-based health system encompassing 26 hospitals and more than 600 other care sites, leadership decided to incorporate an RTLS platform into new clinic construction. With that technology in place, the health system has been able to boost patient visits and streamline provider and staff workflows so that patients spend as little time as possible waiting around.
Are Ingestible Sensors Making a Comeback?
The study, published in Device, gives new value to a digital health form factor that has seen its share of ups and downs, but could prove valuable in remote patient monitoring programs for a wide variety of health conditions.
Can the Inbox Ninjas Close Nagging Gaps in Primary Care?
Launched in late 2022 by the Bassett Healthcare Network, the Inbox Ninjas are full-time advanced practice clinicians (APCs)–or staff with similar qualifications–hired by the health system to review email messages sent by patients to their care providers.