The Benefits of Increased Patient Engagement for Care Outcomes and Staff Retention
By establishing a strong patient-provider relationship, hospitals enable patients to take control of their health and to make more informed decisions. Therefore, it makes sense that hospital leadership consider how their investments in patient-facing technologies across their enterprise—from signage to more integrated engagement platforms—aid in driving the necessary care collaboration.
Hospital CMO: Adoption of Age-Friendly Care is Essential
According to the Population Reference Bureau, the number of Americans who are 65 or older is expected to rise 47% over the next three decades, increasing from 58 million in 2022 to 82 million by 2050. During this period, the share of the total population of Americans who are 65 or older is expected to increase from 17% to 23%.
CMS Pushes Organizations to Improve Star Ratings and Quality of Care
Medicare Advantage plans often face a range of challenges in maintaining and improving their Star Ratings—everything from member churn to aging membership to increased competition. But moving from a 3.5-star to a 4-star rating can result in an average additional $400 per member per year.
5 Recommendations to Improve RPM Adoption
Remote patient monitoring (RPM) has the potential to improve clinical outcomes by giving providers the ability to improve care management outside the hospital or doctor’s office, but its growth is being stymied by low reimbursement.
The Difference Between Patient Experience and Customer Experience, and Why It Matters
Patient experience is related to when someone receives medical care in the moment, says Sarah Way, an emergency medicine physician. For example, receiving treatment from an emergency room clinician is a patient experience.
Connection is Key to Recovery
Every May, the Administration for Community Living leads the nation’s observance of Older Americans Month. The 2024 theme is “Powered by Connection,” which recognizes the profound impact that meaningful connections have on our health. Leading professional anesthesiologists from the California Society of Anesthesiologists, advocate for a multidisciplinary approach to anesthesia care that promotes diligent screening and creating lasting connections with patients and their greater care team to ensure the best patient care.
Providing Personalized Care at Scale Through Automation
How care teams work has never been a one-size-fits-all concept and with the growing complexity of healthcare, changes in the workforce, and the evolution of patient needs, there is an opportunity for healthcare organizations to adapt their models to enable teams to personalize care for every patient at scale.
Can AI Be Used to Triage ED Patients?
The study, which appears this week in JAMA, could give health systems a valuable tool for triaging ED patients, particularly during times of heavy traffic or staff shortages. By assessing severity more quickly, the hospital could direct ED staff to those patients in need of emergency care and speed up time to treatment, eventually improving clinical outcomes.
Leapfrog’s Hospital Safety Grades Show Improvement in Patient Experience and Infection Prevention
Hospitals are seeing improvements in patient experience and a decrease in preventable healthcare-associated infections (HAI), according to The Leapfrog Group’s spring 2024 Hospital Safety Grades.
Survey Points to 4 Things Patients Want in a Mobile Healthcare Experience
Sixty-five percent of those who received medical care in the last 12 months used a mobile device when interacting with their healthcare provider, more than three times as many as the 16% who used a laptop and 13% who used a desktop. However, they also made it clear that they would like that mobile experience to be better.