After wrestling with staffing issues that placed too many nurses on a unit one hour and too few the next, Tower Health took a deep dive into staffing and workforce optimization using predictive algorithms and surfaced with major cost savings, a more efficient staffing plan, and greater nurse job satisfaction.

The Clinical Nurse Transition program is part of the health system’s approach to help newly graduated RNs feel supported by setting them up with specially-chosen, experienced nurses who serve as personal coaches (PCs)—around the clock, if necessary.