COVID-19 Long-Haulers: Neuroplasticity and Treating Chronic Illness

Some theories believe that it’s excess mass cell activation, or an allergy causing cells to react. Others posit the virus is hiding out in the brain or body, waiting for an opportunity to create further issues. Still others believe the condition reflects long-term damage to the lungs. Ashok Gupta hypothesizes that it is due to a conditioned response.

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Ongoing Delayed Healthcare Increases Risk

In a nationwide study conducted by The Martec Group, many consumers reported feeling insecure about reengaging with U.S. healthcare systems. Concerns identified include misgivings about both in-person and telehealth care. The findings also draw a road map for healthcare providers looking to regain consumer trust and optimize capacity levels.

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Conducting Field Visits During COVID-19

Shannon Ford, senior manager of human-centered design with Alluma, spoke at Health Experience Design 2021 recently to discuss how her team used technology and adaptability to conduct field visits when in-person observation became untenable. The field visits were part of in-context observation, shadowing, and interviews, all meant to help put together an application and implementation enrollment process for a healthcare coverage system.

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