Can NPs and PAs Replace Physicians?

Non-physician providers like nurse practitioners and physician assistants have formally been around since the 1960s, but over the last 10 to 15 years, there’s been large growth in these areas, Bernard notes. In 2020, the number of non-physician providers was around 277,000, but more recent tallies bring that number to 545,000.

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Reducing Workplace Violence for Nurses

According to the Emergency Nurses Association, seven out of 10 emergency room nurses report being kicked or hit on the job, and one in four nurses in general report having experienced workplace violence involving a patient—and that such violence is underreported.

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Leveraging Call Centers for Better Patient Care

Organizations can take advantage of patient/member interactions to drive better results by taking care of important but routine additional interactions, notes Patty Hayward, GM of healthcare and life sciences with Talkdesk. 

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Telling a Better Care Story with Health Risk Assessments

Unlock Health has designed its Substance Abuse HRA, an online health risk assessment, to enable behavioral health treatment centers, healthcare providers, and integrated health systems a way to accurately identify individuals at risk for SUD and engage with them early on to personalize treatment plans and provide better outcomes.

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What I Wish I Had Known

Safety in healthcare has undergone nothing short of a revolution. Having spent years navigating these complexities, I’ve learned a few things—often the hard way—that I would impart to my younger self, who created the safety program at Brigham and Women’s many years ago.

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The Future of AI In Healthcare Is Not a Zero-Sum Game

The idea of “an AI arms race” between payers and providers toward a more efficient future is troubling in its own right. It adds to the perception of the future of artificial intelligence in healthcare as a zero-sum game, with health insurance companies on one side and clinicians on the other. 

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