ABQAURP News
January / February 2013
New Beginnings – A Quality Conundrum?
Traditional patient safety, risk management, and performance improvement plans rely heavily on Root Cause Analysis as a tool to evaluate adverse outcomes and avoid preventable recurrences of the same or similar events. Six Sigma/Lean methodologies require the dissection of existing processes to facilitate efficiencies and eliminate waste. These approaches seem to resonate with the philosopher Edmund Burke’s oft repeated quote, “Those who don’t know history are destined to repeat it.” Most of us in the quality biz seem to believe this.
We all also know that change comes slowly and in fits and starts. Analysis of adverse events, often painful, doesn’t always lead to actionable quantifiable change. Many of us wonder why. We struggle with fixing what we know needs to be fixed, and sometimes with the sense that we know something is very wrong, but we don’t know how to fix it. We leave post-adverse event discussions feeling hollow; pained and beaten, but without a clear path forward.
All of which leads me to wonder if the focus on the past is the best road to the future. As Benjamin Franklin once said, “How few there are who have courage enough to own their faults, or resolution enough to mend them.” For many of us, would letting go of the past enable us to more effectively envision a brighter future? Would decreasing the focus on what we have done wrong, with the attendant, though unintentional, blinders, and excuses enable us to see what needs to be seen more clearly?
As we move into a new year, consider whether leaving some memories behind will enable clear sightlines to a brighter, safer patient experience. Happy New Year!
Please send inquiries and comments to rwillog@abqaurp.org, please include
Quality Column in the subject line.
We look forward to your participation in this new column.
HCQM Board Certification
When deciding on a credential, you want the best, most comprehensive certification that covers the entire health care quality continuum. Choose the provider with the experience that has come to define the field of Health Care Quality and Management. ??Those certified in HCQM set themselves apart from the crowd and are distinguished by superior skills; balancing appropriateness of services with cost and quality. They are not just better care providers, they are quality leaders! ?
We are now accepting applications for the 2013 HCQM Board Certification. The Exam window will open on March 1, 2013. Don’t delay, apply today!
Please call Barbara Chalmers at: (800) 998-6030, extension 116 or visit our website (www.abqaurp.org) for more information.
Is Your Medical Education Accredited?
ABQAURP welcomes applications for joint sponsorship of educational activities for continuing education credit. ABQAURP accredits a variety of activities, including:
- Live Activity
- Internet Activity Live
- Enduring Material
- Internet Activity Enduring Material
- Journal-Based CME
- Performance Improvement
ABQAURP is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to sponsor continuing medical education for physicians and is accredited by the Florida Board of Nursing to sponsor nursing contact hours. As an accredited provider, ABQAURP is here to work with each joint sponsor organization to ensure the accreditation process runs as smoothly as possible. Benefits of working with ABQAURP include: one-on-one assistance, on-site assistance, contact for speakers and commercial supporters, evaluation compilation, one-time mailing list to drive attendance, website placement, and advertising in Patient Safety & Quality Healthcare magazine.
For more information, please call Deborah Naser at (800) 998-6030, ext. 118.
ABQAURP’s 36th Annual Conference & Boot Camp on Reducing Readmissions
April 5-6, 2013
Join us at the InterContinental Hotel Tampa as we “Survive and Thrive in the Changing Health Care Environment.” Register now for guaranteed seating! See our ad on the Inside Back Cover for more information or visit the website for details.
ABQAURP 2013 “Recruit a Member” Drive
“ABQAURP – Your Key to Health Care Quality and Patient Safety!”
As a Diplomate or Member, you are ABQAURP’s strongest and most valuable resource. Your involvement in this year’s membership development campaign plays an essential role in ensuring the vitality of your organization. A strong membership foundation ensures a strong association!
ABQAURP rewards those who recruit new members. ABQAURP will credit your account $25.00 for each referral you submit that either: becomes a Professional member, Corporate Member, Joint Sponsor, or sits for the HCQM Exam.
The member who recruits the most will receive a “Member Spotlight” on the home page of
ABQAURP’s website AND win a new Apple iPad or Microsoft Surface!!
Any Diplomate of ABQAURP or Member is eligible to enter. Here are a few simple options to help you refer new members:
Recruit one colleague at a time! Ask your prospective members to complete the Professional Membership Application electronically. Remind them to type in your name in the “Where did you hear about ABQAURP?” field to receive referral credit!
Recruit big time! Call us at (800) 998-6030 to request membership application materials for your group or organization. Simply fill your name in the referral line on the applications sent to you and pass along the materials at all your networking events.
Send a Personal Invitation! Give us the name and address of a colleague who would like a personal invitation from ABQAURP and we will send them a welcome package filled with ABQAURP goodies!
To find out more and to request your materials, call (800) 998-6030 today!
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