Skylight Healthcare Systems Releases New Nurse Rounding Tool

Hospitals across the country use nurse and leadership rounding to improve the quality of care and overall patient experience. To support their efforts, Skylight® Healthcare Systems, developer of a comprehensive patient engagement platform, has released Skylight Interactive™ Rounding.

Skylight Interactive Rounding is a set of functionality built into Skylight Interactive, the company’s interactive patient system. Designed to gather real-time feedback and promote rapid service recovery, the features combine to create a workflow that allows hospital staff to simultaneously conduct and input patient feedback results. This allows clinical staff to build kinship with patients while addressing the hospital’s reporting and data requirements.   

As a result, hospital leadership is able to act on patient feedback, address patient concerns faster, and deliver a more personal patient experience. 

“Rounding is one of the most common programs executed by hospitals to improve the quality of care and the overall patient experience,” said Lisa Romano, RN, MSN, chief clinical officer for Skylight Healthcare Systems. “These align with the goals of Skylight Healthcare, so it made sense for us to incorporate a rounding workflow into Skylight Interactive Hospital. I expect to see very quick adoption among our existing client base and foresee more hospitals across the country embracing patient engagement platforms like ours in more varying ways.”

Skylight Interactive Rounding can be used to support executive and leadership rounding, nursing director rounding, shift change rounding, and regularly scheduled nurse rounding.

Hospitals do not need additional hardware or software. This eliminates yet another potential data silo and helps hospitals continue their efforts toward more interoperable systems and streamlined data sources. Additionally, use of Skylight Interactive to manage rounding also reinforces its use as a communication tool for both nurses and patients. As patients see nursing leaders use the television to communicate and report patient information, patients will also begin to use the television to request services and personalize their experience. As utilization increases, hospitals can gather more patient feedback and review trend data that will help improve the overall patient experience.