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UPCOMING WEBINAR

An IC Check-Up

patient safety webinarPlease register for Strategies to Manage Hospital Acquired Conditions Reporting in an ACA World - An IC Check-Up on Sept 9th, 2014 1:00 PM CDT at: https://attendee.gotowebinar.com/register/5973501898406116610

With the August 1 Final Rule announcement by CMS, it’s time we had an Infection Control check-up from our IC expert, Brian Foy.

Brian will explain recent changes to Federal rules and its impacts on everyday IC preventionists. Then, the team will outline some of the experienced and expected challenges faced by industry partners and their solutions.

More information on Strategies to Manage Hospital Acquired Conditions Reporting in an ACA World - An IC Check-Up...

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FEATURED WHITE PAPER

Is the Answer to Enhanced Patient Safety Hiding in Plain Sight?
The Transformation of “Incident Reporting"

Is the Answer to Enhanced Patient Safety Hiding in Plain Sight? The Transformation of “Incident ReportingWe all have these systems, whether paper or electronic, that are supposed to capture incidents that can lead to and/or have resulted in patient harm. Most of these systems can do this, but many will agree that there is something missing – something important – when it comes to whether or not these systems actually enhance patient safety.

We cannot just track incidents anymore; we need to make this an organization-wide process where we build awareness, which leads to intervention, and results in changes that can be seen and monitored. In this white paper, we discuss the transformation of traditional “incident reporting” into an integrated patient safety management system and offer a path to achieve this transformation.


Click here to download a free PDF.

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Vocera Communications, Inc. introduced Vocera Patient Connect, a new multimedia discharge solution, at the AONE 45th Annual Meeting on March 22-23 in Boston. Vocera Patient Connect provides a patient-centric approach to communication that improves patient comprehension and compliance of discharge instructions, contributing to reduced readmissions.

Vocera Communications, Inc. introduced Vocera Patient Connect, a new multimedia discharge solution, at the AONE 45th Annual Meeting on March 22-23 in Boston. Vocera Patient Connect provides a patient-centric approach to communication that improves patient comprehension and compliance of discharge instructions, contributing to reduced readmissions.

With the threat of penalties from Medicare looming for readmissions based on the same diagnosis, hospitals across the nation are searching for solutions to ensure better safety and health following patient discharge. Ensuring effective patient education and comprehension are key to improving patient compliance and outcomes. Studies show that patients who understand their discharge instructions are 30 percent less likely to be readmitted or to visit the emergency department.1

“One of the most important care transitions is the transfer of caregiver responsibility from hospital clinicians to the patient or respective family member at discharge,” said Cheryl Bailey Chief Nursing Officer/Vice President Patient Care Services, Cullman Regional Medical Center.

Blending healthcare best practices with face-to-face communication and advanced technology, Vocera Patient Connect records live discharge instructions between the patient and caregiver. After the discharge communication discussion, the patient is asked to listen to the captured conversation and clarify any points of confusion. This discussion can improve patient recall and understanding of discharge instructions – from medication schedules and dietary restrictions to follow-up appointments and healthcare risks - and provides a full audit trail for future reference.

In addition to recording discharge communication events, Vocera Patient Connect allows the caregiver to share valuable educational documents, videos and pictures to support the patient’s understanding of their post-hospital care. For example, if a patient needs to learn how to care for a wound, the hospital caregiver might take a picture or record a video showing how to properly dress the wound. Once at home, the patient or care provider can securely access the multimedia information using their device of choice, including a smartphone, laptop, mobile device or personal computer. Access to captured live discharge instructions and education tools are readily available to the patient and family 24 hours a day, 7 days a week.

With Vocera Patient Connect, patient education and compliance initiatives continue beyond discharge. Using multimedia resources, task lists, care reminders and alerts, patients can manage their care, follow-up appointments, medication schedules, dietary restrictions, educational materials and laboratory reports. Vocera Patient Connect also provides auditing capabilities that track exactly what, when, and how discharge is handled by each clinician, which provides transparency and accountability. Furthermore, caregivers can use Vocera Patient Connect to send an audio message or text reminder to patients, encouraging compliance.

About Vocera
Vocera provides mobile communication solutions addressing critical communication challenges facing hospitals today, helping customers improve patient safety and satisfaction and increase hospital efficiency and productivity through a Voice Communication solution, Secure Messaging applications, and Care Transition solutions. Exclusively endorsed by the American Hospital Association, the Vocera solutions are installed in more than 800 hospitals and healthcare facilities worldwide. For more information, visit www.vocera.com.

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ABQAURP American Society for Quality American Society for Quality Healthcare Division Consumers Advancing Patient Safety
EMPSF Institute for Safe Medical Practices
           
Medically Induced Trauma Support Services (MITSS) Medication Safety Officers Society NPSF Partnership for Patient Safety Society to Improve Diagnosis in Medicine