Nominations are now being accepted for the Annual MITSS Hope Award. The award recognizes people and organizations—patients, families, healthcare providers, hospitals (or their teams or departments), academic institutions, community health centers, grass roots organizations, EAP Programs, etc.—who exemplify the mission of MITSS: Supporting Healing and Restoring Hope to patients, families, and clinicians impacted by adverse medical events. The Award is being sponsored by RL Solutions, and the winner will receive a $5,000 cash prize.
Nominations are due by September 25, 2015, and the Award will be presented at the MITSS 14th Annual Dinner to be held at the Sheraton Boston Hotel on Thursday, November 12, 2015, from 5:30 to 9 pm.
Annual Programs Support Research Efforts to Improve the Patient Experience
The Beryl Institute announces its sixth annual Patient Experience Grant Program and fourth annual Institute Scholar Program. In partnership with Patient Experience Institute, these offerings reinforce the commitment to help frame and expand the field of patient experience, develop leaders on the front lines and throughout the experience movement, and provide information and research to support expanded focus and measured impact of patient experience in healthcare.
The grant and scholar programs are intended to encourage and support research into the:
• Value of focusing on the patient experience before, during and after care (e.g., ROI, satisfaction or quality outcomes)
• Impact of service efforts on the healthcare experience
• Influence of culture on the patient experience, service and outcomes
• Integrated review of key factors that support positive healthcare experiences
"Since their inception in 2010, the Patient Experience Grant and Scholar Programs have provided funding to over 50 organizations and individuals seeking to expand the conversation, learning and sharing around patient experience improvement,” said Stacy Palmer, vice president, strategy and member experience, The Beryl Institute. “We are pleased to continue this support as part of our commitment to help generate, collect and share ideas and proven practices to further the patient experience movement.”
Healthcare leaders and staff engaged in managing or improving patient experience, or graduate students, and/or university faculty members may apply. Research should be relevant to the topics outlined by the grant program and can be in proposal stage, in process or near completion.
All recipients will be required to complete their research within one year of the grant being awarded and to develop a research paper, to be published through the Institute. Recipients will also be asked to present their findings at The Beryl Institute Patient Experience Conference.
The application deadline for each program is October 2, 2015. Recipients will be announced late October 2015.
The Association of Professionals in Infection Control (APIC) has awarded Sanjay Saint, MD, with the organization’s Distinguished Scientist Award. The award is given annually to an APIC member who has made a significant and sustained contribution to infection prevention science and who exemplifies scholarly excellence and infection prevention leadership within the scientific community. The award was presented during APIC’s 42nd Annual Conference, which was held in June in Nashville, Tennessee.
“This year we are honoring Dr. Sanjay Saint with this award for his major contributions to implementation science, infection prevention, and patient safety,” said APIC 2015 President Mary Lou Manning, PhD, CRNP, CIC, FAAN, FNAP. “His life-long dedication to enhancing patient safety by preventing healthcare-associated infections has helped advance APIC’s mission both domestically and abroad.” Dr. Saint is a national leader in preventing catheter-associated urinary tract infections (CAUTIs) and currently serves on the leadership team of a federally funded program that aims to reduce CAUTI across the United States.
Saint is the George Dock Professor of Internal Medicine at the University of Michigan, the director of the VA/University of Michigan Patient Safety Enhancement Program, and the chief of medicine at the VA Ann Arbor Healthcare System. Saint has authored more than 250 peer-reviewed papers, with 95 appearing in the New England Journal of Medicine, JAMA, Lancet, or the Annals of Internal Medicine. He is also the lead author of Preventing Hospital Infections: Real-World Problems, Realistic Solutions, a book recently published by Oxford University Press. He has been a visiting professor at more than 50 universities and hospitals in the United States, Europe, and Japan, and has active research studies underway with investigators in Switzerland, Italy, Japan, Australia, and Thailand.
Application deadline is July 31, 2015.
The Emergency Care Innovation of the Year Award is an annual competition sponsored by Urgent Matters, Blue Jay Consulting, and Schumacher Group. The award recognizes multidisciplinary emergency department-based teams who have implemented a process or strategy to improve patient, clinical, and operational outcomes and can demonstrate measureable assessment of its effectiveness.
Submissions must include at least one of the following innovation categories: safety and quality, flow and efficiency, care coordination, patient experience, and cost-consciousness.
One member of the winning team will present his or her team’s innovation at the Urgent Matters Conference to be held at the American College of Emergency Physicians Scientific Assembly on October 25 in Boston, Massachusetts.
More information about the award, including deadlines, eligibility requirements, and submission forms, is available online.
Grants & Awards
Award honors hospitals for promoting diversity, reducing health disparities.
Henry Ford Health System in Detroit and Robert Wood Johnson University Hospital in New Brunswick, New Jersey, are both winners of the American Hospital Association’s second annual Equity of Care Award. The AHA award recognizes hospitals for their efforts to reduce healthcare disparities and promote diversity within the organization’s leadership and staff.
The award will be presented July 24 at the Health Forum/AHA Leadership Summit in San Francisco. AnMed Health in Anderson, South Carolina, and Rush University Medical Center in Chicago will be recognized as honorees.
This year’s winners have successfully incorporated the use of race, ethnicity, and language preference data to better understand their care processes and seek continual improvements; cultural competency to understand their community and ensure individualized care to all those in need; and diversity measurement to confirm their leadership and board reflect the community they serve.
Winner: Henry Ford Health System
Henry Ford Health System (HFHS) collects demographic data from more than 90 percent of its patients and embeds that data into equity dashboards that are part of the overall quality and service metrics tracked by all business units to spur interventions in areas like diabetes outcomes among African American patients. HFHS uses cultural competency as an ongoing training for employees and clinicians to provide high-quality care. Using Employee Resource Groups, a Healthcare Equity Scholars Program and resident training, HFHS is continually evolving and improving its approach. HFHS also is dedicated to diversity through the use of a candidate pool that reflects set goals for minorities and women. Its efforts have been rewarded with a 57 percent increase in minorities in top leadership levels and a 44 percent increase in females in top leadership levels from 2009 to 2014.
Winner: Robert Wood Johnson University Hospital (RWJ)
Robert Wood Johnson University Hospital (RWJ) is committed to addressing health inequities through its REAL Data Integrity LEAN Six Sigma Project. RWJ’s focus on clean-accurate data to identify opportunities for improved care has resulted in an increased use of interpreter services and an associated 30 percent decrease in readmissions of heart-failure patients. In addition, RWJ looked at transitional care for low-income patients to close the gap between patients’ discharge and follow-up visits to their primary care physicians. RWJ’s efforts resulted in a reduction of its overall 30-day hospital readmission rate from 13 percent in 2013 to 5.2 percent in 2014. This type of organizational-wide focus is evidenced through its work on diversity and inclusion. Since 2012, RWJ increased leadership diversity from 4 percent to 32 percent minority representation. Board diversity also has increased from 17 percent in 2011 to 22 percent today.
Honoree: AnMed Health in Anderson, South Carolina, is noted for:
- Use of a disparities dashboard that provides access to reliable REAL data.
- A centralized language service solution.
- AnMed Health Differentiology Leadership Academy that has provided 80 percent of the leadership team a two-month learning experience to identify “diversity blind spots.”
Honoree: Rush University Medical Center in Chicago is noted for:
- Use of technology with a “disparities navigator” to examine different health outcomes among patients and target interventions.
- A longstanding Language Interpreters Program with a documented improvement in care.
- Pioneering work through their ADA Task Force.
The AHA Equity of Care Award is presented annually and recognizes outstanding efforts among hospitals and care systems to advance equity of care to all patients and to spread lessons learned and progress toward achieving health equity. In 2011, the AHA joined four national healthcare organizations to issue a call to action to eliminate healthcare disparities by focusing on increasing the collection of race, ethnicity and language preference data; increasing cultural competency training; and increasing diversity in governance and leadership.
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