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Business News for Patient Safety & Quality Healthcare

Health Systems and Harvard Pilgrim Health Care Enter Joint Venture to Improve Population Health in New Hampshire

Dartmouth-Hitchcock, Elliot Health System, and Frisbie Memorial Hospital are entering into a joint venture with Harvard Pilgrim Health Care to form a new company that will improve the quality of healthcare in New Hampshire and reduce costs.

The entity, called Benevera Health, will improve healthcare coordination by bringing together clinical, financial, and operational data from across partner institutions to provide actionable analytics for clinicians to further improve the quality and efficiency of patient care. At the center of this approach will be locally based care advocates who will identify early opportunities to engage patients—especially those with chronic, complex, or emerging conditions—and provide them with one-on-one support. Benevera Health will help physicians raise the standard of care, leading to a better patient experience and better health outcomes.

The new company will be jointly owned; all the partners will share financial and clinical outcome responsibility for the patients in their care. Together they will make significant investments in technology systems, analytics, and personnel, and will share financial risk. Benevera Health is expected to drive down the cost of healthcare, allowing Harvard Pilgrim to keep premiums lower and more competitive for members. In 2016, premiums will be about 4% lower than they would be without this partnership, with continuing improvement expected in following years.

Benevera Health is a population health improvement company—not an insurance company—owned and governed by its partner healthcare systems/hospitals and Harvard Pilgrim. The hospital/health system partners will have a voice in the design of Harvard Pilgrim’s insurance products and strategy in New Hampshire.

This new joint venture will support all of Harvard Pilgrim’s over 80,000 fully insured members in New Hampshire, regardless of which plan they have. Additionally, there are plans to support all self-insured members. Harvard Pilgrim’s product portfolio will continue to offer full-network plans as well as its ElevateHealth high-performance network plans.

Benevera Health’s sophisticated approach to population health improvement will:

  • Provide healthcare clinicians with access to more robust information about best 
practices and care outcome patterns to guide their care recommendations 

  • Offer outreach by trained New Hampshire healthcare professionals to address emerging, complex, or chronic health issues and identify appropriate solutions
  • Establish thoughtful member health monitoring systems to allow timely healthcare intervention to reduce the need for urgent care, thus reducing costs and providing
better health outcomes
  • Provide information to allow members and their physicians to make informed choices about specialty physicians, facilities, and treatments based on associated outcomes 

  • Allow for comprehensive analysis of payer and provider data to optimize care delivery
and cost, based on the New Hampshire patient experience

Benevera Health will begin its operations on January 1, 2016. The partners are beginning the process of hiring about 40 healthcare professionals, most of whom will work at the partner hospitals as patient care advocates. The new company will be led by Corbin Petro, the current president of ElevateHealth; ElevateHealth was launched in 2013 as a partnership among Harvard Pilgrim, Dartmouth-Hitchcock, and Elliot Health System and is the precursor to Benevera Health. Previously, Petro was the chief operating officer at MassHealth, Massachusetts’ Office of Medicaid. She has an extensive background in healthcare, including advising a U.S. senator on health reform, and roles at Bain and Company, Goldman Sachs, Deloitte Consulting, and American Management Systems. Petro will report to a board composed of senior leaders from each of the partners and will co-lead Harvard Pilgrim’s New Hampshire market team, bringing increased provider input to Harvard Pilgrim’s New Hampshire business.

Source: Harvard Pilgrim Health Care.

Massachusetts General Hospital Expands Use of LiveData PeriOp Manager with OR-Schedule Board

LiveData, Inc. has announced that Massachusetts General Hospital (MGH) has expanded its deployment of LiveData PeriOp Manager™, adding LiveData OR-Schedule Board™ to its growing patient safety and operational intelligence deployments. A key module  in LiveData PeriOp Manager, OR-Schedule Board provides a large-screen view of the day's surgical cases, showing the real-time status of all rooms in the OR suite with case milestone indications and alerts. It dynamically updates changes in real-time and uniquely predicts the actual case flow for the day, so perioperative teams have actionable data to influence OR utilization.

LiveData PeriOp Manager synchronizes perioperative workflow throughout the entire perioperative suite. Coordinating patient flow, patient care, and related resources from preoperative assessment to discharge in real-time, PeriOp Manager streamlines OR throughput and promotes full compliance with CMS, The Joint Commission, and other critical patient safety mandates. OR-Schedule Board is a real-time view of the day’s surgical caseload. It automatically adjusts case start and end times based on real-time case workflow monitoring, and provides interactive tools to automate OR assignment and clinical staffing on the fly.

“Hospitals are under constant pressure to cut costs safely, while maintaining their commitment to patient safety and quality healthcare,” said LiveData CEO Jeff Robbins. “One of the most effective way to improve the bottom line is by optimizing the scheduling of resources, both equipment and personnel. OR-Schedule Board brings a new level of efficiency and effectiveness to clinical staff and management.” 

OR-Schedule Board has been deployed in all operating rooms at Mass General.

Web-based OR-Schedule Board is accessible from any authorized workstation throughout the OR suite – PreOp, PACU, ICU, staff lounges, and even locker rooms.

LiveData PeriOp Manager integrates real-time data with workflow automation to coordinate and manage patient care throughout the perioperative suite. PeriOp Manager includes:

  • OR-Schedule Board: a real-time view of the day’s surgical cases, enabling  scheduled procedures to be adjusted as the day unfolds to reduce unnecessary cancellations, staff overtime, and to improve overall patient throughput.
  • PreOp Board: a single, dynamic, operational view of patient status and perioperative case workflow confirms the necessary prerequisites for  surgery are completed in time to ensure on-time starts and reduce unnecessary rescheduling or cancellations.
  • OR-Dashboard: a display of patient information, visible to the entire surgical team, integrating data from hospital medical records and physiological devices with automated surgical workflow and patient safety information including Active Time Out, a real-time, interactive surgical safety checklist.
  • Patient Flow: a patient check-in process integrated into perioperative workflow tracking.
  • Family Waiting Board: a display designed for public areas to enable families to track the progress of their loved ones as they move through the surgical process.
  • Analytics: comprehensive big data analysis, transforming real-time operational data into actionable quality, compliance, and efficiency intelligence.

Iatric Systems Accelero Connect Integrates Medical Devices with the EHR

Halifax Regional Medical Center reports streamlined workflows and enhanced patient care after working with Iatric Systems, Inc., a comprehensive healthcare IT integration company, to integrate Welch Allyn and Nihon Kohden medical devices with its electronic health record (EHR) in various hospital areas.

Humana Works to Simplify Population Health

FDB and Polyglot Systems Partner to Help Improve Medication Adherence

First Databank (FDB), a provider of clinical drug knowledge that helps improve medication-related decisions and patient outcomes,has entered into an agreement with Polyglot Systems to be the primary distributor of Polyglot’s proprietary Meducation® simplified patient medication instructions to the hospital, ambulatory, and pharmacy markets in the United States and Canada.

Yale-New Haven Hospital Offers Stratus Video Remote Interpreting Services

Between 1990 and 2010, the number of limited English proficiency (LEP) individuals in the United States has grown by 80%, exceeding 280,000 individuals nationally.

Palm Medical Group Chooses HealthFusion to Provide EHR Technology to Physicians

The Palm Medical Group, a division of Hygea Healthcare, has selected HealthFusion, Inc., provider of top-ranked MediTouch® EHR software, as the Vendor of Choice for electronic health records (EHRs).

Holy Cross Hospital Ensures Clear Patient Communication with Martti Technology

When patients communicate with healthcare providers, medical jargon sometimes makes it seem they are speaking a different language. Imagine what it would be like if they were, in fact, speaking a different language.


ABQAURP American Society for Quality American Society for Quality Healthcare Division Consumers Advancing Patient Safety
EMPSF Institute for Safe Medical Practices
Medically Induced Trauma Support Services (MITSS) Medication Safety Officers Society NPSF Partnership for Patient Safety Society to Improve Diagnosis in Medicine