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Care New England / Vice President (VP) of Quality / Posted: 11-18-13

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What Early CG-CAHPS Results and Data Are Telling Us

What Early CG-CAHPS Results and Data Are Telling UsHealthStream, leading patient survey vendor for over 750 hospitals, has collected a large sample of CG-CAHPS survey results from physician offices over the last three years. The survey data identifies clear trends in how patients perceive the care they are receiving from their providers. Specifically, the data illustrates that how well a provider communicates in the exam room has ramifications on the patient’s overall impression of the practice.

Because national CG-CAHPS scores are trending on a tight curve like HCAHPS, providers will need to receive high marks on surveys just to reach the average at the 50th percentile, nationally. It’s time for all providers to develop a patient experience strategy.

Click here to download a free PDF.

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SPONSORED EVENT LISTINGS

April 9–11
Creating a Culture of Patient Safety
Virginia Mason Institute
Seattle, Washington

Join Virginia Mason Institute for this 2.5-day workshop and learn how to accelerate your safety efforts using lean methods. Assess your own organization’s readiness and practice simulations that turn uncomfortable team dynamics into patient-centered communication. Explore best practices that establish reliable systems, nurture staff engagement and lower risks for patients.

For more information please visit http://www.virginiamasoninstitute.org/creating-a-culture-of-patient-safety

patient safety news

Sept. 20, 2011—The Food and Drug Administration will host a free public workshop Oct. 25 & 26 on magnetic resonance imaging (MRI) safety. The purpose of the workshop is to discuss factors affecting the safe use of MRI and approaches to risk mitigation. There is no fee to register for the workshop and registration will be on a first-come, first-served basis. If you wish to attend this Workshop, you must register by 5 pm EDT on October 4, 2011.

Sept. 20, 2011—The Food and Drug Administration (FDA) will host a free public workshop Oct. 25 & 26 on magnetic resonance imaging (MRI) safety. The purpose of the workshop is to discuss factors affecting the safe use of MRI and approaches to risk mitigation. The overall goal is to discuss strategies to minimize patient and staff risk in the MRI environment. The topics to be discussed are: general MRI safety, ferromagnetic detectors, scanning patients with medical implants, and the impact of innovation on MRI safety concerns.

Requests for Oral Presentations

This workshop includes public comment and topic-focused roundtable sessions. During on-line registration you may indicate if you wish to present in person during a public comment session or participate in a roundtable session, and which topics you wish to address. FDA will do its best to accommodate requests to make public comment.

Individuals and organizations with common interests are urged to consolidate or coordinate their presentations, and request time for a joint presentation, or submit requests for designated representatives to participate in the roundtable. All requests to make oral presentations must be received by the close of registration on October 4, 2011. If selected for presentation, any presentation materials must be sent by email to the Contact Person no later than October 11, 2011. No commercial promotional material will be permitted to be presented or distributed at the workshop.

There is no fee to register for the Workshop and registration will be on a first-come, first-served basis. If you wish to attend this Workshop, you must register by 5 pm EDT on October 4, 2011. Early registration is recommended because facilities are limited and, therefore, FDA may limit the number of participants from each organization. Click here for more information and to register.

SPONSORS

ABQAURP American Society for Quality American Society for Quality Healthcare Division Consumers Advancing Patient Safety
EMPSF Institute for Safe Medical Practices
           
Medically Induced Trauma Support Services (MITSS) Medication Safety Officers Society NPSF Partnership for Patient Safety Society to Improve Diagnosis in Medicine