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Tuesday, June 17 2014
1:00 PM - 3:00 PM EDT

The Building Blocks for Population Health Management: Real-Time Clinical Surveillance and Clinical Performance Benchmarking

Fiona McNaughton, Dir. Product Management, Truven Health AnalyticsPresenter: Fiona McNaughton, Dir. Product Management,
Truven Health Analytics

Registration URL:
https://attendee.gotowebinar.com/register/2723592914253652482

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What Early CG-CAHPS Results and Data Are Telling Us

What Early CG-CAHPS Results and Data Are Telling UsHealthStream, leading patient survey vendor for over 750 hospitals, has collected a large sample of CG-CAHPS survey results from physician offices over the last three years. The survey data identifies clear trends in how patients perceive the care they are receiving from their providers. Specifically, the data illustrates that how well a provider communicates in the exam room has ramifications on the patient’s overall impression of the practice.

Because national CG-CAHPS scores are trending on a tight curve like HCAHPS, providers will need to receive high marks on surveys just to reach the average at the 50th percentile, nationally. It’s time for all providers to develop a patient experience strategy.

Click here to download a free PDF.

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Plymouth Meeting, Pennsylvania—ECRI Institute Patient Safety Organization announces an agreement to provide patient safety services to the California Hospital Patient Safety Organization (CHPSO). ECRI Institute PSO will support CHPSO with a patient safety data collection and reporting system and by analyzing adverse events and other information from participating hospitals and health systems.


Plymouth Meeting, Pennsylvania—ECRI Institute Patient Safety Organization announces an agreement to provide patient safety services to the California Hospital Patient Safety Organization (CHPSO). ECRI Institute PSO will support CHPSO with a patient safety data collection and reporting system and by analyzing adverse events and other information from participating hospitals and health systems.

The California Hospital Patient Safety Organization is one of the largest organizations dedicated to patient safety in the nation. More than half of all California hospitals have joined in this quest to eliminate preventable patient harm.

“Our new partnership with ECRI Institute will help expedite patient safety data collection and analysis,” says Rory Jaffe, MD, executive director of CHPSO. “Members will benefit from ECRI’s extensive experience with health care reporting systems and safety initiatives, allowing California hospitals to accelerate learning from near misses and adverse events.”

“We commend the California Hospital Patient Safety Organization for taking a strong leadership role in improving patient safety through the sharing of data. We look forward to providing the analyses and data to help them learn from and reduce adverse events,” says Ronni Solomon, JD, executive vice president and general counsel, ECRI Institute.

The ECRI Institute Patient Safety analytics team, with experience handling more than 1.5 million adverse event reports, comprises an interdisciplinary staff of physicians, nurses, biomedical engineers, and instructional designers; quality, legal, and risk management professionals; individuals with safety, education, science, and engineering backgrounds; statisticians and data analysts, and information technology experts. In addition to the internal program team, the external advisory group includes physicians, nurses, lawyers, and senior executives at hospitals and health care associations.

ECRI Institute PSO uses a web-based patient safety collection and reporting system to capture patient safety data in a standardized manner compatible with the common data formats published by the Agency for Healthcare Research and Quality (AHRQ) and National Quality Forum (NQF) serious reportable events. ECRI Institute PSO supports numerous state-based PSO programs as well as hospitals, health systems, and other provider organizations nationwide.

About CHPSO
The California Hospital Patient Safety Organization is one of the largest organizations dedicated to patient safety in the nation. CHPSO confidentially collects and analyzes patient safety data, develops and shares best practices, and helps individual hospitals accelerate safety improvement. More than half of all California hospitals have joined in this quest to eliminate preventable patient harm. CHPSO collaborates closely with the California Hospital Association and California’s Regional Hospital Associations to ensure an integrated approach. It also maintains close alliances with other statewide PSOs, quality and safety agencies, research institutes and think tanks. As a result, members gain unprecedented access to the collective intelligence of patient safety experts and innovators.

About ECRI Institute
For 43 years, ECRI Institute’s work in patient safety, adverse event reporting and analysis, and development of recommendations has improved patient care at hospitals and other providers around the world. The ECRI Institute PSO—Patient Safety Organization—is a component of ECRI Institute, a nonprofit 501(c) (3) organization dedicated to improving the safety, quality, and cost-effectiveness of patient care. ECRI Institute has a long history of investigating events and publishing authoritative risk reduction strategies. ECRI Institute is designated as an Evidence-based Practice Center by the U.S. Agency for Healthcare Research and Quality. ECRI Institute developed and implements the Pennsylvania Patient Safety Reporting System, a mandatory error and near-miss reporting program for Pennsylvania hospitals and other health care facilities, under contract to the Pennsylvania Patient Safety Authority, winner of the 2006 John M. Eisenberg Award. For more information, visit https://www.ecri.org. Find ECRI Institute on Facebook (www.facebook.com/ECRIInstitute) and Twitter (www.twitter.com/ECRI_Institute).

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ABQAURP American Society for Quality American Society for Quality Healthcare Division Consumers Advancing Patient Safety
EMPSF Institute for Safe Medical Practices
           
Medically Induced Trauma Support Services (MITSS) Medication Safety Officers Society NPSF Partnership for Patient Safety Society to Improve Diagnosis in Medicine